When contacting Specialty Assistance you should state:

  • Your family name and first name;
  • The name of your insurer as Jubilee General Insurance Company Limited and provide the insurance Policy Number and Period of Insurance;
  • The date of entry in the visited country;
  • The name, address and telephone number of the Medical Centre to which the Insured Person has been admitted;
  • The name and address of the Medical Practitioner in charge of the Insured Person
  • A brief description of the problems encountered.