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When contacting Specialty Assistance you should state:
- Your family name and first name;
- The name of your insurer as Jubilee General Insurance Company Limited and provide the insurance Policy Number and Period of Insurance;
- The date of entry in the visited country;
- The name, address and telephone number of the Medical Centre to which the Insured Person has been admitted;
- The name and address of the Medical Practitioner in charge of the Insured Person
- A brief description of the problems encountered.