How can I change/update my contact details?

You must at the earliest update your policy record with correction or changes in your Correspondence Address, Email address, Telephone / Mobile phone numbers or any other contact reference.

To change or rectify your contact details please complete and submit the following:


  • Kindly ensure that all documents and forms are signed by you as per signature affixed by you on your Policy’s original Proposal Form.
  • Kindly get attested copies of documents (where required) by a Gazetted Government Official or a senior officer of our Company (Assistant Branch Manager or above). Original copies of documents may be called for inspection.
  • The Original documents & forms (hard copy) properly completed, signed and witnessed must be sent to:Customer Experience Department- Head Office
    Jubilee Life Insurance Company Limited,
    74/1-A, Lalazar, M.T. Khan Road,
    Karachi – 74000, Pakistan,
    Telephone: (021 ) 35205095
    Fax: 021-35610959
  • Upon receipt of properly completed documents the changes / corrections would be incorporated in your Policy Record and acknowledged via courier either through Endorsement to Standard Policy Conditions or through letter as the case may be.