How will I use my Travel Insurance?

Jubilee General has collaborated with International Assistance Company- Specialty Assistance, in order to facilitate our customers abroad. Specialty Assistance must be contacted immediately, in the event of an Insured dying, incurring medical expenses in excess of $500, being involved in an accident, or being admitted to hospital. We will not be liable for any costs without the express prior approval of Specialty Assistance.

If you are in need of assistance for any of the following scenarios you should contact Specialty Assistance immediately:

  • Emergency Medical Treatment
  • Emergency Dental Care
  • Medical Transportation
  • Repatriation of other Insured Persons
  • Repatriation of mortal remains
  • Premature return due to death of Close Relative
  • Visit of a Close Relative

For assistance World-wide, contact Specialty Assistance at:

Specialty Assistance Tel: (24 HR) +44 (0)20 7902 7405

London, UK Fax: (24 HR) +44 (0)20 7928 4748

Email: (24 HR) assistance@specialty-group.com

America:

Specialty Assistance Tel: +1 215 489 3785

Philadelphia, USA Fax: +1 215 489 8525

Africa:

Specialty Assistance Tel: +27 10 209 8300

Johannesburg, South Africa Fax: +27 10 209 8405

Asia Pacific:

Specialty Assistance Tel: +662 645 3932

Bangkok, Thailand Fax: +662 645 3732