How can I access TEXT2ASK Service?
Click here to access the leaflet of TEXT2ASK Messaging service.
What is surrender value?
Surrender Value means the Cash Value available to the Policy Owner in the Unit Account of his / her Policy on the day the Policy surrender is processed.
What is indexation?
Indexation means enhancements in premiums, values and benefits of certain Unit-Linked Policies by a formula-driven percentage at every Policy anniversary to keep them free from negative repercussions of inflation and currency devaluation. The option of Indexation is at the discretion of the client.
Can I access information of my policy online?
Yes. You can access your policy information at Policy online. However, before accessing your policy details at Policy online, you must login with your registered Email ID with us. In case your email ID is not registered against your policy, do register yourself through submission of Endorsement Request Form.
What is endorsement?
Endorsement means financial or non-financial changes / amendments / alterations / revision in the benefits & values of the Policy as per terms and conditions of the Policy. Financial alteration / revision can only be requested at Policy Anniversaries.
What is cash value?
Cash Value means the aggregate value, at Bid Price of Units available in the Unit Account of the Policy, on the relevant day to which it applies, determined by multiplying the number of Units in the Unit Account by the applicable Bid Price.
What is offer / bid price?
Offer Price is the fund price of that day on which notional Units are created out of the Basic / Adhoc premium allocated to the Unit Account of the Policy. Bid Price is the fund price of notional Units available in the Unit Account of the Policy on any given date during the tenure of the Policy. Units are encashable, as per Standard Policy Conditions and Company Rules, from the Unit Account of the Policy by the Policy Owner at the Bid Price. Currently there is difference of 5% between Offer and Bid Price.
What is unit account?
Unit Account is the notional account created at the time of the issuance of the Policy wherein notional units are allocated out of the basic premiums paid by the Policy Owner from time to time in accordance with Basic Premium Allocation Percentage mentioned in Policy Schedule attached with Policy Documents.
What is a unit-linked plan?
A unit-linked plan is a policy under which a unit account is created at inception of the policy wherein notional units are allocated out of the premiums remitted by the policy owner from time to time which accumulate in the form of cash value payable to him at the time of surrender (withdrawal) or maturity of the policy.
Can I apply for duplicate policy documents if I have lost my original policy documents?
Yes. You can apply for duplicate policy documents by submitting affidavit & declaration for issuance of duplicate policy documents and indemnity bond for issuance of duplicate policy documents along with processing fee and stamp duty charges as applicable.
